1 Overview
Hazel ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our communication platform and services.
We comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws. By using Hazel, you agree to the collection and use of information in accordance with this policy.
2 Data Collection
We collect information that you provide directly to us, as well as information collected automatically when you use our services.
Information You Provide
- Account Information: Name, email address, password, and profile picture
- Communications: Messages, files, and content you share through the platform
- Payment Information: Billing details processed securely through our payment providers
Automatically Collected Information
- Device Information: Browser type, operating system, and device identifiers
- Usage Data: Features used, time spent, and interaction patterns
- Log Data: IP addresses, access times, and referring URLs
3 How We Use Your Data
We use the collected data for various purposes:
Service Delivery
To provide, maintain, and improve our communication platform
Communication
To send you updates, security alerts, and support messages
Analytics
To understand usage patterns and improve user experience
Legal Compliance
To comply with legal obligations and protect our rights
4 Data Sharing
We do not sell your personal data. We may share your information only in the following circumstances:
- Service Providers: Trusted third parties who assist in operating our platform
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to the sharing
5 Your Rights (GDPR)
Under GDPR and other privacy regulations, you have the following rights:
Right to Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate personal data
Right to Erasure
Request deletion of your data
Right to Restrict
Limit how we process your data
Right to Portability
Export your data in a portable format
Right to Object
Object to certain processing activities
To exercise any of these rights, please contact us at privacy@hazel.sh.
7 Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for messages
- TLS 1.3 encryption for data in transit
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- SOC 2 Type II compliance (in progress)
8 Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
For EU residents, you also have the right to lodge a complaint with your local data protection authority.